Terms of service
Last Updated: July 2026
Welcome to Petzwick. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.
If you do not agree with these terms, please do not use our website.
Use of Our Website
By using our website, you confirm that:
- You are at least 18 years old or have permission from a parent or legal guardian.
- You will use our website only for lawful purposes.
- You will not misuse, interfere with, or attempt to damage our website or services.
Product Information
We make every effort to ensure that product descriptions, images, pricing, and availability are accurate.
However, we do not guarantee that all information is always free from errors. We reserve the right to correct any errors, update information, or cancel orders if necessary.
Pricing
All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.
Prices and promotions may change at any time without prior notice.
Orders
We reserve the right to refuse, limit, or cancel any order at our sole discretion.
This may occur due to:
- Product availability
- Pricing errors
- Suspected fraud
- Inaccurate customer information
- Payment authorization issues
If your order is cancelled after payment, a full refund will be issued.
Shipping & Delivery
Estimated delivery times are provided for convenience and are not guaranteed.
Unexpected delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control may occasionally occur.
Please refer to our Shipping Policy for complete shipping information.
Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy.
Please review that policy before requesting a return or refund.
Intellectual Property
All content on this websiteāincluding logos, branding, product images, graphics, text, and website designāis the property of Petzwick or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Petzwick shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid for the product giving rise to the claim.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
We may update these Terms of Service at any time without prior notice.
Any changes will become effective immediately upon being posted on this page.
Governing Law
These Terms of Service shall be governed and interpreted in accordance with the applicable laws governing consumer transactions.
Contact Us
If you have any questions regarding these Terms of Service, please contact us.
Email: support@petzwick.com
We typically respond within 24 business hours, Monday through Friday.